We Come to You! 5 full days, one on one training, complete business plan, all materials, assistance in the set up of your office, documents and templates designed for effortless interactions with clients and professional support, interviews with press and much more…

Contact Karen Mallett with Civility Works

Telephone – 204-295-6167 or email: karen@civilityworks.net

Support for a Successful Start Up

Weekly, one hour training sessions, 12 weeks – dedicated to assist you in building your business. Sessions topics will be based on the challenges of running a company and help our affiliates in the decision making process;

• Assist in forming a strategic plan for starting your business;
• Assistance with writing press releases;
• Preparing you for talking on the radio and presenting yourself on television;
• Get advice on getting your company name front and center;
• Certificate of Achievement

For Business - Training Manuals, Power Point Presentations and Accompanying Trainer’s Guide – Electronic Copies

1. Building Positive Relationships in the Workplace

Everything you need to know to help individuals and groups in business settings communicate with confidence and courtesy. Topics include pinpointing communication problems and overcoming communication catastrophes, listening skills, communication habits that increase teamwork and productivity, understanding communication types, nonverbal communication; first impressions, handshakes, and use of business cards, verbal communication skills; voice, word choice, using technology politely, and more.

2. Setting the Standard: Building Credibility through Client Interaction

This content covers essential business entertaining and corporate courtesy. Topics include everything from formal business dining, to networking and reception etiquette, corporate gift giving, proper use of thank you cards and business correspondence, corporate event planning, meeting and presentation protocol, business travel etiquette and mixing business and pleasure guidelines.

3. Developing Trust in Business Environments – Maximizing Social Intelligence

Among other things, success in modern business is typically achieved through a combination of technical skills, timing, character, attitude, and Social IQ. Increasingly, Social IQ is one quality which when leveraged can boost success. This content covers the basics of Social IQ including theories and why it is important. In addition to the basics of Social IQ- as related to business environments, materials include: key facets of productivity, ten steps to gaining confidence and how to eliminate self-defeating behaviors, decision-making skills, negotiating, time and priorities management strategies.

4. Projecting a Positive Professional Image

Knowledge about how to present a professional image gives a powerful edge over the competition. First impressions do matter and there’s a lot more to professionalism than an expensive suit. Success in modern business is determined by a combination of confidence, competence, attitude, demeanor, and communication. These are enhanced by a polished executive image. This content includes tips on how to leave a positive lasting impression, discusses what “professionalism” means in relation to appearance and attitude, details about what “performance” attire is, recognizing behaviors that undermine your credibility, nonverbal communication and utilizing posture and stance to communicate more effectively.

5. High Impact Business Writing

Whether it’s a proposal for a potential new client, emails to a supplier or a thank you note to your banker, presenting yourself effectively and positively is essential. An updated style, proper grammar and usage are the minimum requirements. This content covers the modern guidelines for written communications; formal letters, reports, proposals, memos, thank you cards, and email. Understanding this material will help etiquette trainers lead by example and teach courteous communications to individuals and groups in business. Benefits include: Avoiding writer’s block and learning to write more concisely, writing subject lines and opening statements that have impact, monitoring the tone of your writing and communicating with more clarity, and save time and energy.

6. The Business of Civility: Building a Strong Foundation for Growth

Starting a new business is very exciting but knowing what to do first and keeping organized can be challenging. If you are just starting an etiquette business or expanding a related business in image consulting, services for children/youth/teens, event planning, communication skills and other fields, knowing how successful etiquette trainers managed their business can save you time and money. This kit includes everything you need to get started in the business of civility; business plan ideas, marketing tips, general knowledge about the industry, trends, identifying your market, learning styles, selling techniques and more. Also includes templates and samples you can use to operate your business.

Children, Youth and Teens Etiquette Programs- Training Manuals and Accompanying Trainer’s Guide – Electronic Copies

Every module includes an outline and lesson plans, all easily adapted to various industries and groups of all sizes. Also included is a workbook to give you the necessary tools to follow while establishing your own business.

Investment for Training

$6,200.00 (*plus applicable taxes) 50% deposit upon booking and balance due 10 business days before training dates. Travel and hotel accommodations are additional fees. Monthly payment options are available. Fees are negotiable for rights to any exclusive territories.

Civility Works affiliation is not a franchise and there is no license agreement.

Contact Karen Mallett at email - karen@civilityworks.net or call 1-204-295-6167 for registration information and more details on this opportunity.