Karen Mallett - President of The International Institute of Civility

Karen Mallett is the owner of the internationally recognized training company Civility Works and the President of the International Institute of Civility. She is a professional speaker with broad teaching and facilitation experience and is in high demand as a conference presenter.

Karen was recently nominated for a National Award “Celebrating the Extraordinary” with RBC for entrepreneurs for her work in the areas of civility and respectful community and work environments. In addition to authoring six books, Karen is involved with ongoing writing and curriculum design programs for the institute and in partnership with various organizations. Under the Civility Works™, Training and Development Division, the sessions in Cultural Diversity include, Building a Culture of Connectedness and Etiquette around the World, next stop, Civility.

Her accomplishments include touring Canada as national spokesperson for Cadillac Fairview’s SHOP! card, working with Cambridge University in New York as a mentor for the Operation Enterprise program and writing for Canadian Living’s column, “Sticky Situations”. Karen is managing The Institutes’ international expansion with an affiliate office recently opening in Lebanon and Phoenix, Arizona. Watch for her latest book, November 2009, entitled, “Civility Works”, Interact, Impart, Improve.